Tips for avoiding cross-cultural pitfalls

Tips for avoiding cross-cultural pitfalls

Each year the number of expatriates sent on foreign assignments increases substantially. Here are a few tips that may help you avoid making serious cultural blunders if you are planning to live abroad. If you follow these suggestions, your cultural transition will be smooth sailing!

1. Put yourself in others' shoes and show sensitivity. Try not to offend anyone, but if you do, apologize politely and explain the cultural differences that may have led to the misunderstanding.
2. If you encounter an unfamiliar situation and aren't sure what to do, ask others for advice instead of acting prematurely. You may receive some excellent suggestions about how best to bridge the culture gap.
3. Watch carefully to see how others do things. The more you observe and listen, the more quickly and successfully you'll learn how to do as the Romans do.
4. Use discretion when it comes to directness. Sometimes the straightforward approach is more desirable and effective. In other situations, it may be wiser to act with tact, finesse, and diplomacy.
5. Be careful not to broach inappropriate subjects of conversation. While certain topics--such as family, politics, or religion--may be acceptable for social business discussions in some cultures, they may be too personal in others. Let your business associates initiate conversation about such topics. Make sure you establish a rapport with people before asking them delicate questions.
6. Don't ignore behavioral signs that might indicate your host's disapproval. People often say one thing but mean another. Their subtle body movements may reveal what they are truly feeling.
7. If someone offends you by accident, maintain your composure and don't overreact. Keep in mind that the person does not intend to upset you and, in fact, may be completely unaware of cultural differences.